Privacy Policy

Last updated: October 2025

This Privacy Policy explains how Newcastle Aikido collects, uses, and protects your personal information. We are committed to safeguarding your privacy and complying with the Australian Privacy Act 1988 (Cth).

1. Who We Are

Business Name: Newcastle Aikido
Address: 7 Bennett St, Hamilton NSW 2303, Australia
Email: info@newcastleaikido.com
Website: https://www.newcastleaikido.com

2. Information We Collect

We may collect personal information when you interact with us, including when you:

  • Submit a Meta (Facebook/Instagram) Lead Form

  • Join our email list or enquire about classes

  • Register for training, seminars or events

  • Contact us via website, phone, social media or in person

Information collected may include:

  • Name

  • Email address

  • Phone number

  • Suburb/Location

  • Age or date of birth (sometimes for program suitability)

  • Emergency contact information (for training purposes)

  • Any messages or information you choose to provide

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Contact you about training, memberships, offers or events

  • Improve our programs and customer service

  • Send email or SMS updates if you have opted in

  • Run remarketing or follow-up ads on Meta platforms

We will never sell your personal information to third parties.

4. Marketing and Communication

By providing your contact details, you agree that we may contact you through:

  • Email

  • Phone

  • SMS

  • Social media messaging

  • Targeted Meta Ads based on your engagement with us

You can opt out of communications at any time by clicking "unsubscribe" or emailing us at info@newcastleaikido.com.

5. Data Security

We take reasonable steps to protect your personal information. Your data may be securely stored in:

  • Email or CRM systems (e.g. Mailchimp, Zen Planner, Google Workspace)

  • Meta Lead Form system

  • Business booking or communication tools

6. Sharing of Information

We may share your data only with trusted service providers who assist our operations, such as:

  • Email marketing platforms

  • CRM or website software

  • IT system providers

These providers must comply with privacy and data protection laws. We do not share your information overseas unless required for secure cloud storage.

7. Cookies, Meta Pixel & Analytics

We use tracking tools to improve our website and advertising:

  • Meta Pixel — to measure ad performance and deliver relevant ads

  • Google Analytics — to understand website traffic and improve user experience

  • Browser cookies to enhance site functionality

You can manage your ad preferences here:
https://www.facebook.com/adpreferences
You can also opt out of Google Analytics tracking by using a browser plugin.

8. Accessing or Updating Your Information

You have the right to access, correct or delete your personal information. Email your request to:
info@newcastleaikido.com

9. Complaints

If you have a privacy concern, please contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

Terms of Use

By using our website or submitting your details through a Meta Lead Form, you agree that:

  • Information you provide is accurate

  • You are over 18 or have consent from a parent/guardian

  • You consent to being contacted by Newcastle Aikido

  • You can unsubscribe at any time

Contact Us

For any privacy questions, please contact:
📩 info@newcastleaikido.com
📍 7 Bennett St, Hamilton NSW 2303